YOUR QUESTIONS ANSWERED
FAQ
We know you have questions. Let’s help you by answering some of your most common concerns.
HOW DO I PREPARE MY HOME FOR A GENERAL CLEANING OR HOUSEKEEPING VISIT?
It’s helpful to tidy up personal items and ensure access to all areas that need cleaning. Our team will handle the rest, including thorough cleaning of all surfaces, floors and other specified areas.
ARE YOUR CLEANING PRODUCTS ECO-FRIENDLY AND SAFE FOR CHILDREN AND PETS?
Yes, we prioritize using eco-friendly and non-toxic cleaning products that are safe for both your family and pets, while still providing a deep clean.
HOW LONG SHOULD I WAIT BEFORE WALKING ON CARPETS AFTER CARPET CLEANING?
It’s best to wait 4-6 hours for the carpets to dry fully before walking on them. If immediate use is necessary, you can wear clean socks or place temporary protective coverings.
DO I NEED TO BE HOME DURING THE CLEANING SERVICE?
You don’t need to be home during the service. As long as our team has access to your property, we can complete the job. Many clients prefer to return home to a freshly cleaned space.
HOW OFTEN SHOULD I SCHEDULE UPHOLSTERY CLEANING?
We recommend upholstery cleaning every 6-12 months, depending on the level of use. Regular cleaning helps to maintain fabric quality and reduce allergens.
CAN POST CONSTRUCTION CLEANING BE DONE THE SAME DAY AS THE CONSTRUCTION WORK IS COMPLETED?
It’s best to schedule post construction cleaning at least 24 hours after the completion of the work. This allows dust to settle fully and ensures a thorough cleaning process.
WHAT SHOULD I DO TO PREPARE FOR MOLD REMEDIATION?
Before we arrive, it’s important to avoid disturbing the mold area, as this can cause spores to spread. We’ll handle the containment and removal process professionally.
HOW OFTEN SHOULD I CLEAN MY SOLAR PANELS FOR OPTIMAL PERFORMANCE?
For optimal efficiency, we recommend cleaning solar panels at least twice a year, especially after seasons with heavy dust, pollen, or rain.
HOW DO YOU ENSURE THAT DRAPERY & CURTAIN CLEANING WON’T CAUSE SHRINKAGE OR DAMAGE?
We assess the material of your drapery and curtains before cleaning and use methods that are safe for each specific fabric type. This ensures thorough cleaning without shrinkage or damage.
IS MOLD REMEDIATION A ONE-TIME PROCESS, OR WILL I NEED REGULAR CHECK-UPS?
Mold remediation is designed to remove existing mold and prevent its return. However, it’s important to address the underlying causes of moisture to avoid future mold growth.
DO YOU MOVE FURNITURE DURING CARPET CLEANING?
Yes, we can move lightweight furniture during carpet cleaning. For larger items like pianos or heavy cabinets, it’s best to arrange furniture moving separately or ensure those areas are clear.
CAN YOU GUARANTEE STAIN REMOVAL FROM CARPETS AND UPHOLSTERY?
While we use advanced techniques to remove most stains, some deep-set or old stains may not be completely eliminated. We’ll do our best to minimize their appearance.
WILL CLEANING MY SOLAR BLINDS AFFECT THEIR FUNCTIONALITY?
No, our solar blind cleaning process is designed to maintain both their appearance and functionality. Regular cleaning helps them operate smoothly and look their best.
HOW SOON CAN I USE MY SPACE AFTER A POST RENOVATION CLEANING?
Once our team completes the post renovation cleaning, the space is ready for immediate use. We ensure all debris, dust, and residue are removed, making it safe and comfortable.
WILL CLEANING MY UPHOLSTERY REMOVE PET ODORS COMPLETELY?
Our upholstery cleaning process is designed to remove deep-seated dirt and odors, including those caused by pets. However, for very strong odors, multiple treatments may be necessary.
HOW SOON CAN I USE MY MATTRESS AFTER MATTRESS CLEANING?
Your mattress should be dry within 4-6 hours after cleaning. We recommend letting it air out completely before making the bed and sleeping on it.